The primary distribution channels are gift, specialty, and department stores throughout the United States and Canada. We currently service approximately 30,000 retail customers, and our list is growing!
A sophisticated ordering/fulfillment system is supplemented by a fully computerized Customer Service Department. Products are sourced from around the world and shipped to Toronto for North American distribution.
The company's quality control is considered to be among the best.
Here's why: as part of the development process, we have a staff of product managers who monitor product development directly from the GANZ Far East Operations Headquarters in Hong Kong, with support offices in China. The highest standards of safety, material selection, design consistency, and packaging are met before a GANZ product is shipped from the factory.
GANZ ensures the sales staff participates in a thorough training program and learning continues to be supported by the field management team. On a daily basis, the sales staff is notified of available inventory, customer activity, new business initiatives, and promotions.
We run a fully staffed Sales Liaison Department to support the sales staff in the field. Our state-of-the-art Marketing Department provides complete production support.